Terms & Conditions

Terms and Conditions for Purchase:  The Company means Ozen International and the Customer means any person, firm, company or body which places an order with the Company.  Please read these terms and conditions carefully before using the site.  By using the site or any part of it, you agree that you have read these terms and conditions and that you accept and agree to be bound by them.

General: It is illegal to sell alcohol to people under the age of 18.  By placing an order, the Customer confirms that he/she is 18 years old or above.  The Customer shall ensure that no person shall us his/her login to purchase alcohol products and a person aged 18 or above (identification required) must b present to take delivery or delivery shall be withdrawn and attempted at aother time agreed.

Ozen International Company Limited, our Company shall make every effort to ensure that prices, details and sizes of products on this website are up to date.  Prices are subject to change without prior notice and all orders are subject  to Company's acceptance at its sole discretion and stock availability.

Force Majeure:  We shall not be liable for any failure to meet our obligations occasioned by circumstances beyond our reasonable control.

Acceptance of goods:  It is your obligation to inspect goods at once upon receipt and notify our company immediately of any shortage or damage.  Claims (if any) must be logged at the time of delivery.  Otherwise any breakages or shortfall shall be deemed to have occured thereafter.

Return policy:  All products returns will require the customer name, address and telephone number, and a customer signature to acknowledge receipt of the refund, valid photo idenification can be requested (but not recorded) to verify customers information, please go to RETURNS to fill out the form and obtain the RMA number.